Jul 8, 2023 · We understand that you're having a problem with the Amazon Prime Video channel. We would be more than happy to look further into this issue, but we will need more details. Can you please provide us with the following information: Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System ... Go to Settings. Select Apps and look for the Amazon app. Scroll down and select Storage. Tap the button that says “Clear Data.”. If clearing the cache and app data doesn’t work, and your Amazon app still keeps crashing, then the app itself may be corrupted. In this case, you may need to re-install the app.Re: Prime and Netflix crashing. A warm welcome here in the Roku Community, @Casegal! We appreicate you for trying to troubleshoot the app to no avail. No worries! We're here to further assist. We are aware of this behavior and the relevant Roku team is currently in the process of finding the best resolution possible.This week, I've encountered strange behavior on two different Roku TVs in two different states. In both cases, while watching a show the app would suddenly stop and go back to the home screen. When resuming the show, it often would start playing a minute or two earlier in the episode than where it s...This issue is a little different since the crash only occurred with Hulu when pressing the back key on the remote while watching a movie or show; however, hopefully, your issue will eventually be resolved with Amazon Prime and your TV, just as it was resolved with Hulu and my Roku devices.In this video, we show you a few different ways of how to fix YouTube on a Roku TV.Buy one of these to add YouTube to your TV:Get a Fire Stick Here (Amazon U...Re: My insignia roku tv keeps crashing. Roku Tv: 5406x. insignia model: NS-48DR510NA17. serial number: 2N008Y484854. device ID: 78A668484854. software: 10.0.0 build 4209-20. it lags even on the Home Screen, but this has happened with all channels it seems to be worse with HBO Max. The version for HBO max is 50.13 build 3.If you are experiencing issues with Amazon Music crashing or stopping randomly, try the following methods to resolve it. #1. Restart the Amazon Music App. When the Amazon Music app crashes or suddenly stops playing, you can quit the app, close other apps running in the background, and then relaunch it to resolve the issue. #2.Hi @resfla welcome to the Amazon Digital & Device Community Forums. I'm sorry to hear about the Prime Video Streaming issues. Here are some steps for you to try: Close and re-open the Prime Video app. Restart your device completely by unplugging it for 30 seconds and then plugging it back in.To cancel your Amazon Prime free trial membership, click on Your Account in the upper right corner, and click on Manage Prime Membership under the Settings section. Click Do Not Co...Spotify also lacks a baked-in equalizer on Android. On iOS, Spotify offers the ability to tailor EQ settings or use presets within the app. On Android, the Equalizer option redirects you to the ...I watch dramas that have subtitles and what will happen is the video freezes completely, but the audio and subtitles continue to keep playing and then it crashes. Other times the video keeps going, and then the audio and subtitles freeze and then it crashes. I have had similar issues with Sling.tv app, crunchyroll, and Prime only on this Roku.1. Once you watch (or even stop watching) anything, it stays in your watch list forever, and there is no way to remove it. Amazon says there is a remove function on their own app but it is not available on the Roku app. 2.Just because something shows in your search results does not mean it is available. More often than not, it you click on the ...Apr 30, 2023 · To ensure the process is successful, follow the steps below making sure you restart your Roku device before adding the channel again. -Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm. When it comes to streaming services, there are a lot of great options out there. If you’re an Amazon Prime member, you know that there’s a lot to love about the service. When it co...Way 5: Remove and Re-Add Netflix. If Netflix on Roku TV keeps crashing, you can try reinstalling the Netflix channel to fix this issue. To do this: Press the Home button on your Roku remote. Select the Netflix app and press the star (*) button. Select Remove channel > Remove.Close the Prime Video app and re-open it. Restart your device (iPhone, iPad, Android device, etc). Check that your internet connection isn't having issues. Update the Prime Video app. Update the ...Dec 3, 2023 · I just replaced a roku3 with a Roku ultra. we have 600mbit fiber with a direct Ethernet connection to the Roku. the Roku3 worked fine but was slow. The brand new Roku Ultra crashes after three seconds of the Netflix previews. It's right out of the box and fully updated but it can't run Netflix at al... You keep asking for the same exact info from everyone for months on end. We all know what you're doing with the info. Yes there are those that are 1) Pacified by your answer 2) really angry with your answer (like me), or 3) Just give up all hope, learn their lesson on ROKU and nevervever come back to them to purchase anything they have their ...The brand new Roku Ultra crashes after three seconds of the Netflix previews. It's right out of the. Roku Community. ... Prime and Netflix crashing on Roku TV @Mquintenz . ... It's now boarder line ridiculous. You keep asking for the same exact info from everyone for months on end. We all know what you're doing with the info. Yes there are ...To do so, go to Prime Video app > Menu > Settings > Stream & Download, tap on Streaming Quality and Download Quality, adjust the video resolution to a lower one. 3. Download Amazon Prime Video titles. One way to avoid buffering is to download the movie or TV episodes you want to watch.Press and hold the down arrow button on top of your box for five seconds until you see 'Enter Maintenance Mode Y/N' at the bottom of the screen. When you see this, press the standby/power button. After a few seconds you'll see the 'Maintenance Mode' menu. Choose and select Factory reset, keep recordings using the arrow buttons.Could be also Onkio (they use the same hardware) or even other AVR makers. I did and swapped the Roku from AVR directly to a TV non-eARC HDMI input, using the TV HDMI eARC port to the AVR TV Out and no more Netflix crashing. I also tested TV audio output optical to the AVR and this works without crashes as well. Kask I hope so.Mar 2, 2020 ... If your Amazon prime video app is not working on your Samsung Smart TV I give you 6 possible fixes. Your Amazon Prime Video may not be ...To ensure the process is successful, follow the steps below making sure you restart your Roku device before adding the channel again. -Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm. -Restart your Roku device: Restart the device from …1.2 Unplug TV and Roku device. 1.3 Check if the Prime Video servers are down. 1.4 Reinstall the Amazon Prime Video app. 1.5 Reset your Wi-Fi router. 1.6 Check your internet speed. 1.7 Check Roku Internet connection strength. 1.8 Update your Roku OS.Amazon Prime Video Poor Video Quality. Prime Video Channel now has really bad pixelated video quality most of the time on 2 of my Roku deives (Ultra, and Express 4k+) . All other streaming channels are fine. Video quality is good on my phone, an Android TV, and on a Roku Streaming Stick+. Tried removing channel, restarting, and re-adding ...Restarted multiple times. I'll open Hulu and the moment I click on a show to watch it goes right back to the Roku home screen. I was having this problem with my Roku tv. It kept returning to my Home Screen while watching Amazon prime about every twenty minutes. I unplugged my tv and counted to 30 and plugged it back in.Prime Video keeps crashing on TCL Roku Tv. The Prime Video application keeps crashing on my tv. All other applications work fine. It used to work fine now it crashes every time I try to watch something. Most previews work fine. I have reset my tv, tried system update, removed and readded app, tried updated app, restated tv and still the same ...1. Press the home button on the Roku remote, or use your phone to go to your Roku's home screen. 2. Choose Streaming Channels, followed by Search Channels. Go to "Streaming Channels" and on the ...If you are experiencing issues with Amazon Music crashing or stopping randomly, try the following methods to resolve it. #1. Restart the Amazon Music App. When the Amazon Music app crashes or suddenly stops playing, you can quit the app, close other apps running in the background, and then relaunch it to resolve the issue. #2.Prime and Netflix crashing (All models) I just replaced a roku3 with a Roku ultra. we have 600mbit fiber with a direct Ethernet connection to the Roku. the Roku3 worked fine but was slow. The brand new Roku Ultra crashes after three seconds of the Netflix previews. It's right out of the box and fully updated but it can't run Netflix at all.My amazon prime keeps crashing. I can’t watch anything without it crashing within the first five minutes and it’s infuriating. I’ve tried everything. From reinstalling, updating and refreshing to scrolling throughout entires movies to get them to load. Nothing works and this seems like a common problem amongst users.Open the Amazon Music app. Tap the Settings icon in the upper right corner. Choose Settings from the list that appears. Scroll down to the Storage section. Tap on Clear Cache. Amazon Music for PC and Mac. There are three different ways to refresh data. Sign Out and Sign In to the Amazon Music app to enable a library resync and refresh data.#Fix #Crashing #ProblemHow To Fix Amazon Prime Video App Keeps Crashing Problem Android - Amazon Prime Video App Crash ErrorHello Friends today, In this vide...Me too.. I'm a Roku user for over 10 years now with multiple Roku device purchases but I am having the same problem with my 42" TCL Roku tv it keeps crashing on prime, Netflix and hbomax funny it doesn't Roku channel though? My solution was to get a an AMAZON FIRE STICK and bypass the Roku tv also. Working fine now.11-06-2021 12:04 PM. Re: Peacock channel keeps crashing on my Roku tv. Frustrating. Same here. Though here's a twist I haven't seen mentioned: often before it crashes, the lip synchronization falls off. The *temporary* fix I've employed is to go into Roku system and "system restart"-- this buys a little extra time, though not much (maybe ...Step 1 - Delete the App from the Roku. Step 2 - Turn Off the Roku. Step 3 - Pull the power cord from the Roku for 1 minute (to clear the memory completely). Step 4 - Power up the Roku and Re-install the App. Step 5 - Re-enter your login info and try to play the same video that was causing the crash.How to remove an app on Roku: Press the Home button on your Roku remote. Find and highlight the Netflix channel. Press the Star button on your remote to open the options menu. Select the Remove ...To reinstall Netflix, here’s what you should do: Tap the home button on your Roku remote. Scroll right to access your list of apps. Select Netflix. Press the star button on your remote. Select “Remove channel.”. Go back to your Roku home screen. Scroll down and tap “Search.”. In the search bar, type “Netflix.”.The MASN Everywhere app works fine on my Firestick but does not work on all 5 of my different version Roku Devices. So this has to be a Roku issue of some sort. This has nothing to do with my internet. The original problem that was discussed in this thread earlier this year was a software update issue with Roku and Roku eventually fixed that.Feb 18, 2023 · If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart. Aug 19, 2021 · I cannot get Amazon Prime Video to load, it just bounces back to the home screen. This is a recent issue, in the last three day. I have taken all the steps suggested, removing the app, system restart, reinstalling, etc., and nothing. This seems to be the only channel that I regularly watch, that th... Amazon Fire TV / Fire Stick. Restart the Fire Stick: Press the Home key on your remote to access the home window of your Fire Stick; Navigate to the middle of the home window and locate the menu options. Choose the option labeled My Fire TV from the menu options and click on it; Scroll down the page a bit to find the option for Restart and ...Here's how to test your internet connection speed: Android: Download an Internet speed test app from the Google Play Store and test your connection speed.; iOS: Download an Internet speed test app from the Apple App Store and test your connection speed.; Amazon Fire tablet: From the Home screen on your Fire tablet, swipe down and then select the …Help, this problem just started for me in the last 24 hours on every TCL Roku Series 4, 5, 6 I own. Only Netflix and Prime crash, all other apps are fine. Tried restart, reinstall, no luck. Cannot figure out how to clear app cash, none of the TVs have Settings > System > Advanced system settings > App > Netflix/Prime Video > Clear cash option ...Aug 18, 2020 · My 3700 Roku was working fine with Amazon until recently. Movies stop every few minutes on Amazon Prime. My internet connection is business level and speeds are plenty fast enough. Amazon prime picture quality is now awful. have uninstalled then reinstalled. have reset the system. nothin has worked. updated just before it all started. Select Remove channel and confirm. Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart. Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.Feb 16, 2022 · Re: Amazon Prime keeps dropping from my Roku I did the 3 steps several times, because I read the post that talked about these steps. It doesn't matter, it still does the same thing. 2 steps or 3, my Prime channel is still a black screen the next day. Hello @Bob N15, and welcome to the Forums!. Sorry that you're experiencing issues with Prime Video on Roku TV. Thank you for providing all the information. ~ Just to clarify and to better assist you: have you tired the troubleshooting steps similar to the ones on this other Amazon Forum post. Keep me posted in your response to the above by tagging @Lori (Amazon Staff) so that I get a ...Many channels on Roku are developed and maintained by the channel provider themselves. Solved: The Amazon Prime app has suddenly started auto playing previews when navigating through the list of content. The video starts with audio and cannot be stopped. The only option to stop the intrusive audio assault is to mute the TV.Past 30 Days: 117. All Time: 51,999. Try updating the firmware first: To do this, go to the home screen and enter the Settings. Under Settings, select System, then System Update, and Check now. If an update is available, apply the update and check to see if it will now work. - Roku 3.Hello @bradco,. Thanks for the post. Have you tried the suggested tips above? If you haven't tried it yet, you can remove the affected channels and re-install them.The problems returns after a few hours or days. The Samsung and Amazon Prime developers need to work with each other and get to the root of the problem. Stop asking individual end users to contact the Amazon developer as this will not fix the issue with all the TVs for all the users. 05-25-2020 08:14 AM in.Netflix App on Roku Express Constantly Crashing. I have a Roku Express that has only a handful of apps on it (Disney+, Amazon Prime, Netflix) but whenever I try to launch Netflix, the Roku Express restarts and displays a brief black screen before showing the bouncing Roku letters. I have uninstalled and reinstalled the Netflix app, restarted ...Jan 9, 2021 ... This does not work..not on the YouTube app..its just the YouTube crazy app that keeps crashing. I tried this..uninstall reinstall etc etc ...Sometimes, when headphones are connected to the remote, Roku keeps restarting randomly. Here's how you can fix it: 1. Disconnect your Roku from power for about 30 seconds. 2. Now, unplug the headphones from the remote. 3. Remove the batteries and keep them aside for 30 seconds. 4.Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.Aug 16, 2022 · Re: Amazon video keeps crashing. @retrogirrll. Just repeat the steps from my post above, which is in this thread. Clearing the cache restarts the Roku. If you would just like to restart your Roku TV, go to Settings/System/System restart/Restart. A shortcut that people in this thread have done to restart their Roku TVs is to unplug them for a ... I have the Epson Home Cinema 4010 4K PRO-UHD Projector and the Roku Express 4K Plus. Interestingly switching from 4K HDR to 720 did not fix it, but to 4K it did. Roku CommunityThe issue has gotten worse. I pay for prime and cannot watch it. Seriously thinking about cancelling my subscription to Amazon prime. It’s the only streaming app that is having the issue and I have others that are fine and they are free. Amazon video needs to address the issue of the app crashing on TCL Roku tvs. The quick fixes are not working.I think it maybe is TCL problem. I got aTCL ROKU TV. Same problem been kicking out of Roku app, Pluto app,,Freevee app, and Tubi. I have asked on Roku page for 3 months and no response. It's getting worse.Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose ' Remove channel '. Next, restart your device from Settings > System > Power > System restart (If you do not see a Power submenu, skip to the next step). After your Roku device restarts, visit the Roku Channel Store and add the channel again.I pulled a brand new Roku Express 3930x fresh out of the box that I had not setup yet. Plugged it in hoping I wouldn't be forced to do an OS upgrade, but unfortunately could not work past that screen w/o updating to the problematic v. 12.5.5 build 4174-AE. Regardless, I proceeded with the setup and ...Feb 17, 2023 · Troubleshooting the Amazon Prime Video App on Roku. Resetting Your Roku to Troubleshoot Prime Video App Issues. Resetting your Roku device can be an effective solution for fixing issues with the Amazon Prime Video app. I keep posting replies from TCL and Roku support here on this forum and the posts keep getting deleted as spam or something about HTML links. It shows up as posted and confirmed and I have notified the moderator again and again. It seems that this forum is a waste of time. contact the tv support dir...discovery+ crashes or won't load. If the discovery+ app or website is crashing or will not load, try the following: Close the discovery+ app or browser window. Clear the data and cache on your device. Open the discovery+ app or reload the browser page, and try playing the video again. If the issue persists, please contact us and include the ...TuneIn Keeps Crashing: Roku If TuneIn keeps crashing on a Roku device, power cycling the TV or Roku itself should resolve most problems. Unplug the Roku or TV and leave it without power for 5 minutes.Solution: Here’s how to uninstall Disney Plus: Press the “Home” button on your controller. Move over to your channel list on the right side of your screen. Find Disney Plus. Hover above it and press the Star “*” button. From the dropdown menu select “Remove Channel”. Wait for the process to be completed.Step 1: Completely close the Hulu app on your streaming device and reopen it. Step 2: Restart your device. Step 3: Try resetting your router. If you don't know how, here's our simple guide to ...Try the steps below to help resolve the problem: Check for updates ( Settings > System > System update > Check now) Try removing the channel that you are experiencing the issue with from the Roku home screen. Then, disconnect your device from power for a minute. Plug it back in, then try to add the channel back once more and see …Unplug the TV and Roku Device. For resolving the issue of Prime Video not working on your Roku, the next step is to unplug both the TV and the Roku device, if you have one. (In case your TV has Roku integrated, just unplug the TV) Disconnect the TV from Power Source The most important aspect here is to wait for a full 60 seconds.Force close the Paramount+ app, and if needed, clear your cache after that. To force close the app: Go the Homescreen (or press the PS Home button on your remote). Highlight the Paramount+ app to select it for closure. Press and hold the PS button. Select Close Application. You can now relaunch the Paramount+ app.Re: Prime Video Shutting Down While Watching Programs. One other possible culprit for those for whom the remove/restart/reinstall sequence fails to correct the problem: If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku*.Amazon Prime is a popular subscription service offered by the e-commerce giant, Amazon. It offers a plethora of benefits to its subscribers, such as free two-day shipping, access t...SiriusXM Keeps Crashing: Roku. If SiriusXM keeps crashing on a Roku device, power cycling the TV or Roku itself will resolve most problems. To power cycle your Roku: Unplug the Roku or TV and ...Press the Home button on your Roku remote. Scroll down and select "Settings". Select "System". Select "Advanced system settings". Select "App manager". Select the app that is crashing. Select "Clear cache". Once the app cache has been cleared, try opening the app again to see if the issue has been resolved.Caleb Shasked a question. March 26, 2023 at 12:31 AM. Why does Prime Video App crash on Hisense Roku Tv. While attempting to watch movies, TV shows, and originals on roku tv prime video keeps crashing. It can take any random intervals of time. Equalizer crashes immediately. Invincible lasts a little while and other shows and movies don't finish.Among the myriad streaming services available, Amazon Prime Video stands out for its extensive library of movies, TV shows, and original content. However, even the most seamless streaming experiences can encounter glitches, and one common frustration faced by Roku users is the issue of Prime Video crashing.Re: Onn Roku TV Keeps Crashing To The Selection Screen. Roku TV - D803X. ONN Model - 100018254. Serial # - X00700GU01G2. Software Version - 9.4.0 Build 4190-C4. Device ID - S06F409U01G2. It doesn't matter which app I'm using, (sling, vudu, pluto, etc), or when. It will suddenly drop me and return to the "home" screen.Update: unplugging the Roku device, waiting about 15-30 seconds and replugging into power source does fix the crashing issue. So think hard reset. However, I find it strange that this behavior only happens when using the Prime Video app. It did not/has not happened with any of the other various apps I have in my menu.Prime video Keeps crashing about a second after I open a show. I tried uninstalling the app, restarting the phone, and then reinstalling the app. Same problem. ... Report the issue to amazon prime or look at their support site. Show more Less. View in context. Similar questions. My GardePro app keeps closing/crashing. App and phone are up to date.I have Amazon prime on my freesat box and in my smart TV both those apps work fine. But the prime app on my roku box keeps dropping the bit rate spoiling my viewing. I have restarted both boxes and updated them etc. My broadband connection is excellent and as I said the picture quality on the prime apps on my other devices work fine.Re: Prime Video Instant Replay and Rewind freezes. Hi @Arlington, Thanks for posting in the Roku Community! We recommend starting here to troubleshoot channel issues: Follow these steps in order: 1. Navigate to the channel tile on the Roku home screen, press the * key on your remote, and choose ' Remove channel '. 2.Feb 17, 2023 · Scroll to the Amazon Prime Video channel on the home screen. Click the "star" key on the remote, scroll to "Check for updates," and press "Ok." Then hope for the best. This glitch has been going on for quite some time with Amazon and Roku Smart TVs. To give you an example of how long it could potentially take to resolve this Roku issue with ...
Unplug the TV and Roku Device. For resolving the issue of Prime Video not working on your Roku, the next step is to unplug both the TV and the Roku device, if you have one. (In case your TV has Roku integrated, just unplug the TV) Disconnect the TV from Power Source The most important aspect here is to wait for a full 60 seconds.. Succubus tattoos
To cancel a free Amazon Prime trial, click the Manage Prime Membership link on the account page, then click do not continue. If the trial is not ended, it is automatically upgraded...Refresh My Music in Amazon Music. Refresh My Music is a function in Amazon Music, which can help users to refresh the library. When Amazon Music keeps stopping or pausing, you can try refreshing your music. Step 1. Open the Amazon Music app and tap the Gear icon, then select Settings. Step 2.WHAT IS GOING ON with Paying for Amazon Prime Video and can't watch it! I have a Roku Tv & Amazon prime. Anytime I’m watching anything on the prime channel the app. Roku Community ... Prime Video Keeps Shutting Down on Roku TV I have read all Boards, Community posts. ... Channel crash 2; Channel feature-functionality 1; …Press the Up button 1 time. Press the Rewind button 2 times. Press the Fast Forward button 2 times. Roku remote restart buttons. After pressing all the buttons on your remote just wait for a few settings. The TV will boot up again. After the restart, you can check and see if the Prime Video issue is fixed or not.Make sure to update the Roku Android app or the Roku iOS app, depending on which device you own. If Netflix still doesn't work, try completely deleting the Roku app from your Android or iOS and then reinstall it from scratch. Make sure your Netflix account is still active. If you can log into your Netflix account on other devices, double-check ...Amazon Prime is a popular subscription service offered by the e-commerce giant, Amazon. It offers a plethora of benefits to its subscribers, such as free two-day shipping, access t...Check Subtitle Settings and Configuration. It may seem obvious, but your Prime Video app's settings menu is the first place you should go to try and fix a subtitle issue. Turning the subtitles off and then on may recalibrate the subtitle display and get it to display properly. In addition to turning the subtitles on and off, try adjusting the ...Prime Video keeps crashing on TCL Roku Tv. The Prime Video application keeps crashing on my tv. All other applications work fine. It used to work fine now it crashes every time I try to watch something. Most previews work fine. I have reset my tv, tried system update, removed and readded app, tried updated app, restated tv and still the same ...Overall, understanding the potential reasons why Netflix keeps crashing on your Roku device allows you to take proactive measures to resolve the issue and enhance your streaming experience. By addressing cache, network, software, and hardware-related factors, you can minimize the occurrence of Netflix crashes and enjoy seamless streaming on ...Those whose Roku freezes up after going back to the Home screen can force-restart without navigating the on-screen menus by performing the following button-press sequence: Home (5x), Up-Arrow (1x), Rewind (2x), and Fast-Forward (2x). If your Roku TV doesn't restart in 10 to 20 seconds, unplug it directly from the wall outlet, wait about 10 to ...In today’s tech-driven world, online shopping has become increasingly popular. One of the giants in this industry is Amazon, which offers a wide range of products and services to i...Crashing and going back to Roku screen. Jump to solution. Since an update, I think, last night. No matter what channel I am on, Roku will randomly crash and go back to the Roku screen. It will remain on this screen until I turn off my TB for a few minutes. Then I can finally get back to the home screen. This happens several times since last night.Yes, currently, we are experiencing the issue (s) listed below, but we can update you as soon as this gets resolved! Just use these steps so we can notify you: Place a checkmark in the box next to the issue affecting you. Enter your email address in the relevant field. You'll be notified upon resolution. Hit the "Submit" box. Thanks for your ...7. The Discovery+ App Keeps Crashing If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: Close the web browser or app. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache.Update: unplugging the Roku device, waiting about 15-30 seconds and replugging into power source does fix the crashing issue. So think hard reset. However, I find it strange that this behavior only happens when using the Prime Video app. It did not/has not happened with any of the other various app...Re: Amazon will not stream. @RokuDanny-R wrote: Hi everyone, Thanks for the posts. We believe this issue has been resolved. Please try updating the channel by navigating to the channel on the Home screen and pressing the * button and selecting Check for updates, and then seeing if this resolves the issue you are experiencing.Uninstall and reinstall the app: If clearing the cache doesn't work, try uninstalling and reinstalling the Netflix/Prime Video app. To do this, go to Settings > System > Advanced system settings > App > Netflix/Prime Video > Remove channel. Then, go to the Roku Channel Store and search for the app to reinstall it. 4 Kudos..
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