Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex. 13 hours ago · We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing. Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Need Help? Find Solutions, share knowledge and get answers from customers and experts. Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Tue, Jun 15, 2021 2:37 PM. ClosedAbout as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever. Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. ENT-22019 seems even the Comcast reps don’t know it? But pops up on certain shows .. last time I had it they had to delete the program app completely and I had to resubscrib.. but it’s something non of the customer service reps know or how to fix it563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryJun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.ENT-22019 seems even the Comcast reps don’t know it? But pops up on certain shows .. last time I had it they had to delete the program app completely and I had to resubscrib.. but it’s something non of the customer service reps know or how to fix itTuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Need Help? Find Solutions, share knowledge and get answers from customers and experts. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.Troubleshoot your Xfinity On Demand issue from a list of common error codes. First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.Need Help? Find Solutions, share knowledge and get answers from customers and experts. Need Help? Find Solutions, share knowledge and get answers from customers and experts.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Troubleshoot your Xfinity On Demand issue from a list of common error codes. 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryI am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. @user_2a0fb0 Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologies for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered asError Code: ENT-22010. Description: It looks like your Flex box can't perform that function due to network or API connectivity issues. Suggested Solution: If the Flex box is connected via Wi-Fi, check the signal strength and if it's weak, try connecting it with an Ethernet cable. You can also try restarting the box and checking for any known ...Setting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Feb 25, 2021 · 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. @user_2a0fb0 Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologies for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryHello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.To send a "Peer to peer" ("Private") message: Click "Sign in" if necessary. -Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) -Click the "New message" (pencil and paper) icon. -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that ...Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d713 hours ago · We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing. Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered asI am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Troubleshoot your Xfinity On Demand issue from a list of common error codes. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input. Aug 31, 2022 · Not working- error- ent 22011. Thank you for reaching out to the Xfinity community forums, @user_f7bd33!We appreciate you taking the time to bring this issue to our attention. 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem.Feb 25, 2021 · 1 Message Thursday, February 25th, 2021 12:00 AM Closed Xfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying "That didn't go as planned... Sorry about that! Please try again. ENT-22011" We've tried unplugging the Flex and restarting our modem. We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks.Aug 7, 2022 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks. Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ...Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares ab Need Help? Find Solutions, share knowledge and get answers from customers and experts. Tue, Jun 15, 2021 2:37 PM. ClosedFortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Wednesday, August 31st, 2022 12:47 PM. Closed. ENT-22011Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Same here! It was okay last night and this morning nothing is working. I've restarted three times now and nothing is helping.
ENT-22019 seems even the Comcast reps don’t know it? But pops up on certain shows .. last time I had it they had to delete the program app completely and I had to resubscrib.. but it’s something non of the customer service reps know or how to fix it. Bar rescue pat
Apr 6, 2022 · First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ... Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views. We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A. Hello, @user_aef563.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in.Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Need Help? Find Solutions, share knowledge and get answers from customers and experts. Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A. Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A.Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problem Jun 15, 2021 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Invalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013.